Last updated: April 15, 2026
Welcome to Edgecats.
Edgecats (“we,” “us,” or “our”) operates this website and provides apparel and accessories to customers within the United Kingdom. By accessing our website or placing an order, you agree to be bound by these Terms of Service (“Terms”), as well as our Privacy Policy and any additional policies referenced on our site.
If you do not agree with these Terms, you should not use our Services or make purchases through our website.
To use our website or place an order, you confirm that you are at least the age of majority in your country or region of residence.
You agree to provide current, complete, and accurate information when creating an account or completing a purchase. This includes your name, billing details, delivery address, and contact information.
Failure to provide accurate information may result in order delays, cancellation, or refusal of service.
We take reasonable care to ensure that all product descriptions, images, specifications, and pricing displayed on our website are accurate and up to date. However, minor variations may occur due to manufacturing differences, supplier updates, or display settings.
Our products may vary slightly in fit depending on fabric, cut, and manufacturing tolerances. Size guides are provided for reference only and are not guarantees of exact fit. Customers are responsible for selecting appropriate sizes based on the information provided.
Due to differences in screen calibration, lighting conditions, and fabric dye processes, the colour of products may vary slightly from what is displayed on your device.
Products may be offered in limited quantities and may become unavailable without notice. We reserve the right to update or discontinue products, pricing, or descriptions at any time.
When you place an order on our website, you are making an offer to purchase the selected items under these Terms.
A binding contract is formed only after your payment has been successfully processed and you receive an order confirmation email from us.
We reserve the right to cancel, limit, or refuse any order for reasons including, but not limited to:
If an order is cancelled after payment has been processed, a full refund will be issued to the original payment method.
Products purchased from Edgecats are intended for personal use only. Commercial resale or distribution is not permitted without prior written authorization.
Order modifications, including address updates or product changes, may be requested within 24 hours of placing the order, provided it has not entered fulfillment. Once processing has begun or the order has been dispatched, changes may no longer be possible.
All prices listed on our website are shown in Great British Pounds (GBP).
All prices include applicable UK VAT unless otherwise stated.
By submitting your payment details, you confirm that:
We accept a range of secure payment methods, including:
American Express
Apple Pay
Diners Club
Discover
Google Pay
Mastercard
PayPal
Shop Pay
Visa
All available payment options are displayed during checkout.
Prices may be updated at any time. However, the price displayed at checkout is the final amount charged for your order.
All payments are processed through secure, encrypted gateways. Edgecats does not store full payment card details on its servers.
Orders are typically processed within 1–4 business days (Monday to Friday). Orders placed after 17:00 (GMT – London) may begin processing the next business day.
Standard delivery within the United Kingdom typically takes:
Delivery times are estimates and may be affected by peak periods, public holidays, or remote delivery locations.
Orders are dispatched from UK-based fulfilment operations, where items are inspected and securely packaged prior to shipment.
We work with trusted carriers, including:
The carrier used depends on parcel size, weight, and destination.
Tracking details are provided once your order has been dispatched. Please allow up to 1–3 business days for tracking updates to become active.
Most deliveries may be completed via safe drop, where the courier leaves the parcel in a secure location. Photo confirmation may be provided.
Where a signature is required, the courier may attempt delivery 1–2 times before redirecting the parcel to a local collection point.
If delivery cannot be completed, the parcel may be redirected to a collection point or returned to us. If returned, we will contact you to arrange redelivery.
Customers are responsible for ensuring shipping details are accurate. Address changes may be requested within 24 hours of placing the order. Once fulfillment begins, changes may not be possible.
If incorrect information results in failed delivery, we may not be able to recover or replace the parcel.
Risk of loss transfers to you once the parcel has been handed to the courier. If tracking indicates delivery but the parcel cannot be located, we will assist in investigating the issue with the carrier.
We comply with all applicable UK consumer protection regulations, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.
Eligible items may be returned within 30 days of delivery, including change-of-mind returns, subject to the conditions below.
To qualify for a return, items must be:
Returns that do not meet these conditions may not be eligible for a refund.
All returns require a Return Merchandise Authorization (RMA) prior to shipment. Unauthorized returns may be delayed or refused.
Damaged, defective, or incorrect items:
Change-of-mind returns:
Refunds are issued to the original payment method within 7 business days after the returned item has been received and inspected.
For defective or incorrect items:
For preference-based exchanges:
Customers are responsible for returned items during transit. If a return shipment is lost or damaged, a claim must be filed with the courier.
Orders may be cancelled within 24 hours if they have not entered fulfillment. After processing or dispatch, cancellation may not be possible.
Nothing in these Terms limits or affects your statutory rights under UK consumer protection law.
If any provision conflicts with applicable law, your statutory rights will take precedence.
Our website may contain links to third-party websites for informational purposes. We are not responsible for their content, policies, or practices.
By submitting reviews, images, or other content, you grant Edgecats a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content for marketing and promotional purposes.
You confirm that:
We reserve the right to moderate or remove content that violates our policies or applicable laws.
You agree not to use our website or services for unlawful or harmful activities, including:
Violation may result in termination of access and potential legal action.
All content on this website, including images, text, logos, and design elements, is the property of Edgecats or its licensors and is protected under applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is prohibited and may result in legal action.
Our website and products are provided on an “as is” and “as available” basis, except where otherwise required by UK law.
We do not guarantee that:
All statutory consumer protections remain in place.
To the fullest extent permitted by law, Edgecats shall not be liable for indirect, incidental, or consequential damages arising from:
Nothing in this section limits your statutory rights.
You agree to indemnify and hold Edgecats harmless from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Service.
These Terms are governed by the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to update or modify these Terms at any time. The “Last updated” date will reflect the most recent revision.
Your continued use of our website constitutes acceptance of any updated Terms.
Orders may be shipped from international warehouses depending on stock availability.
Operating Name: Edgecats
Email: support@edgecats.com
Address: Unit 1, SEGRO Park East Midlands Gateway, Derby, DE74 2BB, United Kingdom
Phone: +44 7418316862
Customer Service Hours: Monday–Saturday | 09:00–18:00 (GMT – London)
Response Time: 12–24 hours